Privacy policy.
Welcome to WebGray (“we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website and services.
By using our website, you agree to the terms outlined in this Privacy Policy. Please read it carefully to understand how we handle your information.
Information We Collect
We may collect the following types of information:
a. Personal Information
When you sign up for services, request a quote, or make a purchase, we may collect personal details such as your name, email address, billing information, and payment details.
b. Usage Information
We gather data on how you interact with our website, including pages visited, links clicked, and other user actions.
c. Device & Log Information
We may collect technical data such as your IP address, browser type, operating system, and access logs.
d. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. Cookies may store preferences, session data, and analytics information. You can manage cookie settings through your browser.
How We Use Your Information
We use your information to:
Provide Services: Deliver access to our digital solutions, process transactions, and manage your account.
Communicate: Send transactional emails, updates, and promotional content. You may opt out of marketing communications at any time.
Improve Experience: Analyze usage patterns to enhance our services and personalize your experience.
Ensure Legal Compliance: Meet legal obligations, resolve disputes, and enforce our policies.
Data Security
We take data protection seriously and implement industry-standard security measures to safeguard your information, including:
Encryption: Sensitive data such as payment information is encrypted during transmission using SSL/TLS protocols.
Access Controls: Only authorized personnel have access to personal data, and access is restricted based on role and necessity.
Regular Monitoring: We monitor our systems for vulnerabilities and unauthorized access attempts.
Secure Infrastructure: Our hosting and service providers follow strict security protocols to ensure data integrity and confidentiality.
Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. We encourage users to take precautions, such as using strong passwords and keeping login credentials confidential.
Disclosure of Information
We may share your information in the following cases:
Service Providers: With trusted partners who help us operate our business, such as hosting providers and payment processors.
Legal Requirements: When required by law or in response to legal requests.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.
Your Choices
You have control over your information:
Access & Update: Manage your personal data through your account settings.
Delete Account: Request account deletion by contacting us at support@webgray.ca.
Marketing Preferences: Unsubscribe from promotional emails via the link provided or by contacting us.
Cookie Settings: Adjust cookie preferences through your browser settings.
Children’s Privacy
WebGray does not knowingly collect personal information from children under 13. If you believe we have done so, please contact us and we will promptly delete the data.
Changes to This Policy
We may update this Privacy Policy periodically. Any significant changes will be posted on our website. Continued use of our services after updates indicates your acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please reach out to us at:
Thank you for trusting WebGray. We’re committed to protecting your privacy and delivering a secure, seamless experience.